Our Mission & Vision

By virtue of Presidential Decree 198, the Mabalacat City Water District (MCWD) was created as an agency mandated to operate, maintain and expand reliable, economically viable, and sound water supply delivering affordable, safe and potable water...

The MCWD shall manage a system of water distribution that will be accessible to all sectors of society, ensure uninterrupted and adequate water and ensure its development, conservation and proper utilization...

The Mabalacat City Water District is mandated to operate and maintain the Water System in Mabalacat City and stand committed to sustain quality customer satisfaction while maintaining overall operational efficiency.

Thus, to uphold this commitment, we shall:

• Provide safe, potable, and reliable water supply.
• Achieve sustainable water resource management...
• Ensure quality service by competent and empowered human resources.
• Comply and adhere to relevant institutional requirements.
• Continually improve our quality management system.

We, the Officers and Staff of Mabalacat City Water District (MCWD), believe that a public office is a public trust.

We therefore commit ourselves to:

• Conserve our water resources.
• Recognize and prioritize integrity, honesty, and good faith in our business.
• Maintain and promote transparency and accountability.
• Empower employees through teamwork.
• Be socially aware and involved.
• Promote professionalism in the pursuit of excellence.